How do I schedule an appointment?
Please see the Consultations tab for detailed information on when appointments are available, or call the Articulate Animals office at 303-670-0292 to discuss availability. Scheduling will generally require a few days advance notice, however Kelly occasionally has openings or cancellations not reflected on the scheduling calendar. You may email Kelly to request the first available appointment opening if your topic is more urgent than the scheduling calendar offers.

What if I have an emergency or urgent issue?
Kelly will do her best to offer a time slot within a few days for urgent issues (i.e. an ill animal; an animal approaching death, an unexpected change in the household, etc.). If your urgent issue is health related, please schedule professional veterinary care immediately. Kelly can then present the veterinarian’s diagnosis to your pet and solicit additional information from your animal that may assist with the situation.

How do I prepare for a consultation?
Please prepare for your scheduled consultation by identifying a variety of questions or issues you would like to discuss about each of your animals. This will help you stay on track during the conversation and get the most out of the consultation time. Kelly prefers to begin with one or two general questions before proceeding to more difficult topics, as this allows the opportunity for Kelly to develop a rapport and relationship with your animal.  Please also see consultation preparation information under the Consultations tab of this web site, which includes a short list of example questions.

Is there a guarantee policy for Kelly's communication work with my animals?
Kelly does not guarantee that she will be able to connect with your animals, or that the information received will be immediately understood by the client. Animals, like humans, exhibit differing levels of trust and ability to clearly convey information. If Kelly does not feel a strong connection with the animal in the first few minutes of the session, she will not proceed with the session.

What kinds of topics are appropriate for an animal communication session?
Animal communication can assist in many ways and Kelly enjoys working with animals for a variety of reasons. Behavioral issues are common topics, as are health and well being. Some clients enjoy checking in with their pets regularly just to convey their love and ensure that the pet is enjoying their food, play time, etc. Often clients will call Kelly when a change in the household is about to take place, such as a move to a new home, a new baby, leaving the pet with a care taker during a vacation period, or the loss of a loved one with whom the pet had a close relationship. Kelly can also attempt to connect with pets who have passed on.

Can Kelly communicate with an animal that does not live with me full time?
It may not be appropriate for Kelly to communicate with an animal if you, the client, are not his/her full time guardian. If you do not have the ability to make changes to improve the animal's well being, Kelly will not agree to communicate with that animal. Although this intention is honorable, it is unfair to the animal to ask questions and receive responses if you can not affect appropriate change. For example, asking a neighbor's dog if he likes his food if you cannot  follow through with making a change would set unfair expectations for the animal. If you are an occasional care taker of an animal and have questions only related to your time with that animal, then Kelly will agree to communicate within guidelines.

Can Kelly tell me why my animal is sick? Does Animal Communication replace veterinary care?
Animal Communication does NOT replace veterinary health care. Talking with the animals provides information that can be helpful for you to share with your veterinarian. Kelly does not diagnose illness or prescribe treatments – that is the role of the animal health professional; however, she can request details from your animal to determine where the pain or discomfort exists, and if the symptoms are intensifying or easing, which will assist you and your veterinarian in helping your animal.
 
Can Kelly tell my pet to change or stop doing a certain behavior?
Kelly can not guarantee your animal will change their behavior through a communication session. Kelly's approach is to listen to animals and learn from their perspective why they are doing a certain behavior. Often, what humans consider to be a bad or annoying behavior can indeed have good and loving intentions behind it from the animal’s reasoning. Once the details are uncovered, solutions can be discussed and compromises can be made on behalf of the animals and the people to create harmony and balance in the home.
 
Will my animal tell you my personal or family secrets?
Above all else, animals are honest and their intentions are pure. Our beloved companion’s first priority is to please their human and to generate unconditional love. Animals don’t care if you sing off-key in the shower – they may enjoy singing along with you! Your pet will focus on the topics for which you are seeking the consultation and will offer as much beneficial information as they can.
 
How does Animal Communication work over the phone?
Communication with your pet is not a literal conversation such as the manner in which people usually talk. It involves connecting with the spiritual aspect of your animal or their “higher self”. Kelly serves as a conduit, or interpreter, by expressing your comments to the animal and providing you with replies from your animal. She will tell you what she sees, feels, hears, and senses during the conversation, which are the same techniques  used during in-person consultations. Kelly requests a photo of your animals (one photo of each, or one photo of all animals together will suffice) in advance of the phone consultation via email or mail. If it is not possible for you to send photos, Kelly will attempt to connect with your animal via a verbal description. If a solid connection is not created through a verbal description at the beginning of the consultation, Kelly will not charge for that session or portion of the session.
 
Do my animals need to be with me during a phone consultation?
It is not necessary to have the animals in a particular location. It is best to allow them to do whatever is comfortable. It is also best that the person be at home or in a quiet place, and with a phone connection providing minimal static, to facilitate the necessary focus and concentration.
 
I live in another state and don't have the option for an in-person session. Are the phone consultations as good as home visits?
Yes. In fact Kelly feels a phone consultation can offer fewer distractions for all concerned and this can result in a more thorough and effective consultation. Because this is a telepathic connection, Kelly doesn’t have to be in the same room with the animal. Kelly works with clients nationally and internationally and does most of her consultations by telephone. In fact, some of her local Denver, Colorado clients began with an in-person consultation but now work with Kelly exclusively via phone sessions, agreeing that the quality of the communication is equal to in-person consultations.

A friend, whom I trust, referred me for an animal communication session. I'm excited, but skeptical. Does animal communication really work?
It is hard for some to understand and believe in animal communication until they participate in an animal communication session and can see the benefits and outcomes themselves. Kelly believes a little skepticism is healthy and understandable, and will spend as much time explaining the process as the client requires. Throughout the consultation, questions about the process and the information being received are encouraged. As information from the animal is received and interpreted, clients will begin to see correlation between the answers coming from the animal and their own perception of the animal's true personality. Often clients become true believers in animal communication during the consultation. Sometimes the most powerful "proof" animal communication works, however, comes hours or days after the consultation when the client realizes that their pet's long-standing behavior has, in fact, changed for the better, a message from the animal to their human becomes clear, or a visit to the vet confirms the symptoms described by the animal.

How do I pay for the appointment, and is there a cancellation policy?
Payment is expected at the time of the consultation. Please mail your check for your scheduled phone consultation in advance of the appointment. It will not be cashed until your appointment is complete.
For cancellations or to reschedule, please provide at least 24 hours notice. If you miss your appointment, you will be charged for a 30 minute appointment. If you have an emergency, please contact Kelly as soon as possible and no charge will occur.